Refund Policy
DigitaLizard
DigitaLizard
Your satisfaction is our priority! Below, you'll find the details of our refund policy for DigitaLizard services, which include access to over 25K live TV channels, movies, and series in HD, UHD, 4K, and 8K quality.
1. Introduction
At DigitaLizard, we strive to provide our customers with high-quality IPTV services, including access to over 25K channels, movies, and series in superior HD, UHD, 4K, and 8K quality. We want you to be completely satisfied with your subscription, and we understand that sometimes a refund may be necessary. Please read through our refund policy for more information.
2. Eligibility for a Refund
We offer refunds for subscriptions within 14 days of purchase under the following circumstances:
- Technical issues that cannot be resolved within a reasonable timeframe.
- Service not as described (e.g., failure to provide access to over 25K channels, movies, and series).
- Account-related issues that prevent access to your DigitaLizard subscription.
To request a refund, please contact our customer support team with your order details and the reason for your request.
3. Non-Refundable Items
The following items are not eligible for refunds:
- Subscriptions that have been used for more than 14 days.
- Content that has been accessed, such as TV shows, movies, and series from our over 25K channels.
- Any digital products that have been downloaded or streamed in HD, UHD, 4K, or 8K quality.
4. How to Request a Refund
If you wish to request a refund, please follow these steps:
- Contact our support team at service.digitalizard@gmail.com.
- Provide your account details, purchase information, and the reason for the refund request.
- Our team will review your request and respond within 5-7 business days.
5. Refund Processing Time
Refunds will be processed within 5-7 business days after your request has been approved. The refund will be credited back to your original payment method, depending on your bank’s processing times.
6. Contact Us
If you have any questions or need assistance regarding our refund policy, please don’t hesitate to reach out to us: